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Delivery Policy
Our commitment is to deliver quickly and safely. Delivery time varies depending on the customer's location and will be informed at the time of purchase. We work with reliable carriers to ensure your order arrives in perfect condition.
Refund Policy
If for any reason you are not satisfied with your purchase, we offer a full refund policy within 30 days of receipt. To be eligible for a refund, the product must be in its original condition.
Return policy
We accept returns within 10 days of receiving the product. The customer is responsible for the return shipping costs. After receiving and inspecting the returned book (which must be in new condition), we will process the refund or exchange as needed.
Exchange Policy
If the book arrives damaged or defective, we offer an exchange at no additional cost. Please contact us within 7 days of receiving it to initiate the exchange process.
Payment methods
We accept payment by credit card, bank slip, and Pix.
It is important to highlight that these policies are developed considering the best practices in the online book sales market, aiming for a positive and reliable customer experience.
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